For more information, contact Continuing Education at 814-375-4715 or email [email protected].
The Supervision Essentials Series is a training series designed to help you become a more effective and efficient leader. The classes are designed for first level supervisors, managers new to supervising others, individual contributors likely to move into supervision, or experienced managers who would like a refresher. The updated content in the modules of this series includes topics that reflect current challenges faced by today’s managers in the workplace.
All Supervision Series Classes:
Supervisory Roles and Responsibilities
- Meeting Supervisory Responsibilities
- Communicating Effectively
- Building Work Relationships
- Leading Others
- Coaching Across the Generations
Managing Employee Performance
- Setting the Stage for Excellent Performance
- Clarifying Expectations and Observing Performance
- Coaching and Providing Feedback
- Dealing with Challenging Performance Situations
Solving Problems and Managing Priorities
- Managing Time and Priorities
- Solving Problems
- Resolving Conflicts
- Supervising Projects
Managing Key Resources and Processes
- Interviewing and Selecting Employees
- Developing Employee Skills
- Developing a Team
- Building a Positive Work Climate
- E-Leadership
- Employee Engagement
Cancellations and refunds
Payment is due upon registration. Students may request a registration cancellation through the start date of the course. A $25 cancellation fee will apply. No refunds will be given for withdrawal requests after the course start date. The University reserves the right to cancel course selections. If the course is cancelled, the student will be issued a full refund.